Security remains a major concern in urban and rail public transport for passengers and organising authorities alike, as well as for staff who come into contact with the public. Taking back control over all areas, end-to-end security, a sense of safety, more resources devoted to combating fraud and antisocial behaviour, and more stringent measures against sexist behaviour are all areas in which all stakeholders are keen to see results. Responses include more staff on the ground, CCTV, and greater powers for certain categories of staff. What options are available? What are stakeholders’ expectations? This open session seeks to provide some answers.